Return Policy
At Talkmeer Clothes Stores, we value your satisfaction with our products. If you are not completely happy with your purchase, we’re here to help.
1. Eligibility for Returns
1.1 Items must be returned within 30 days of purchase.
1.2 To be eligible for a return:
- The item must be unused, unworn, and in its original condition.
- The item must have all original tags attached.
- The item must be returned in its original packaging.
1.3 Certain items are non-returnable:
- Sale items or items marked as “final sale.”
- Undergarments, swimwear, or other personal hygiene products.
- Customized or personalized items.
2. Return Process
2.1 To initiate a return, please contact our customer service team at support@talkmeerclothestores.com. Provide your order number, item details, and reason for the return.
2.2 Once your return request is approved, we will provide you with a return authorization number (RAN) and instructions on where to send the item.
2.3 You are responsible for the shipping costs associated with returning the item unless the return is due to a mistake on our part (e.g., incorrect or defective item).
3. Refunds
3.1 Once we receive your returned item and verify its condition, we will process your refund.
3.2 Refunds will be issued to the original payment method within 7-10 business days.
3.3 Shipping fees are non-refundable, except in cases where the return is due to an error on our part.
4. Exchanges
4.1 If you wish to exchange an item, please follow the return process and then place a new order for the desired item.
4.2 We do not guarantee availability of the requested item for exchanges.
5. Damaged or Defective Items
5.1 If you receive a damaged or defective item, please notify us within 7 days of delivery.
5.2 We will provide a replacement or full refund for items that are verified to be defective or damaged upon receipt.
6. Non-Delivery or Lost Items
6.1 If your order does not arrive within the estimated delivery window, please contact us immediately.
6.2 We will work with the shipping provider to resolve the issue. Refunds or replacements for lost items will be issued on a case-by-case basis.
7. Contact Us
For any questions or concerns about our return policy, please reach out to us:
Email: support@talkmeerclothestores.com
Phone: [Your Contact Number]
Address: [Your Business Address]
Thank you for choosing Talkmeer Clothes Stores!